Effective Date: [26th April 2025]

Welcome to AI EngineHost. Your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our website and hosting services.

1. Information We Collect

When you register or use our services, we may collect the following information:

  • Full Name
  • Email Address
  • Billing Information
  • Domain Name(s)
  • IP Address and Browser Details
  • Server Usage Statistics
  • Support Requests or Correspondence

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We also collect usage data through tools such as cookies, analytics platforms, and server logs to improve performance and user experience.

2. How We Use Your Information

We use your data to:

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  • Provide and manage your hosting services
  • Set up and manage your domains and email accounts
  • Respond to support requests and communicate with you
  • Process payments and subscriptions
  • Send service updates, notifications, and promotional emails (optional)
  • Ensure account security and prevent abuse

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3. Sharing & Disclosure

We do not sell or rent your personal data.

We may share your information only when necessary with:

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  • Payment processors (e.g., Stripe, PayPal)
  • Domain registrars (when registering domains on your behalf)
  • Our technical support staff for troubleshooting
  • Legal authorities, only if required by law

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4. Data Protection & Security

We implement industry-standard security protocols to protect your data, including:

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  • SSL encryption
  • Secure server configurations
  • Malware protection
  • Limited access to sensitive data

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Despite these efforts, no system is 100% secure. We encourage users to use strong passwords and report any suspicious activity immediately.

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5. Cookies & Tracking

We use cookies to enhance your browsing experience, remember login sessions, and track anonymous usage statistics. You may disable cookies in your browser settings, but this could affect some functionality.

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6. Your Rights

You have the right to:

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  • Request access to your personal data
  • Correct or update your information
  • Request deletion of your account
  • Opt out of marketing communications at any time

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To make a request, please contact us at support@ai-enginehost.com.

7. Third-Party Links

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Our site may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

8. Changes to This Policy

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We may update this Privacy Policy from time to time. All changes will be posted on this page, and significant changes will be communicated via email or on your dashboard.

9. Contact Us

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If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

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  • Submit a support ticket: https://aienginehostsupport.tawk.help/
  • Or email us directly at: tickets@ai-enginehost-support.p.tawk.email

Privacy Policy